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I work in a one man ticket office at a small rural railway station.

When a tree fell on the tracks and nothing was going through I had the usual procession of “so do you know when…” answered politely with “sorry, no idea” until I got Mr. I'm The One.

“So it's your fault I'm stuck here, what are you going to do about it?” Shouted in a room full of other people who knew they could either get a taxi or wait.

Sorry, my patience snapped.

I started hitting myself around the head, and yelling “oh you're so bad Ian, you went and uprooted that tree just so this guy couldn't get home, you deserve smacking you heartless bastard”.

Boy was I channelling my Basil Fawlty!

He looked at me aghast and walked away.

Luckily the situation resolved minutes later and the office emptied as the driver told everyone to get back on.

I thought little of it, a funny story to tell my wife, until he returned the following evening.

He apologised, he'd had a bad day, problems at work, yammer yammer, and he shouldn't have taken it out on me.

I also apologised, but he said it was the perfect way for me to react to get him off his high horse.

Never seen him since.

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That’s a fantastic story. The guy even apologized.

Now I need to watch Fawlty Towers again. You channeled Basil perfectly.

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