My best customer experience was at the Alaska gate in SNA years ago when the flight was cancelled. The customer ahead of me cursed out the agent and she put him on a later flight. He was cruel, so when I stepped up to the counter I said “I’m not with that guy.” The agent laughed and said she can get me home almost on time if I accept an …
My best customer experience was at the Alaska gate in SNA years ago when the flight was cancelled. The customer ahead of me cursed out the agent and she put him on a later flight. He was cruel, so when I stepped up to the counter I said “I’m not with that guy.” The agent laughed and said she can get me home almost on time if I accept an upgrade to first class and take a flight with one stop. I did and she did.
My best customer experience was at the Alaska gate in SNA years ago when the flight was cancelled. The customer ahead of me cursed out the agent and she put him on a later flight. He was cruel, so when I stepped up to the counter I said “I’m not with that guy.” The agent laughed and said she can get me home almost on time if I accept an upgrade to first class and take a flight with one stop. I did and she did.
That’s the most satisfying one I’ve heard yet.